Oliveira Insurance Agency
Terms of Use & Privacy Policy

We value your privacy

At Oliveira Insurance Agency, our commitment is firmly rooted in the responsible management and protection of our customers' personal information. We understand the importance of using this data solely for essential service provision and to enhance our understanding of our clients' needs. It's our policy to uphold the utmost confidentiality of your personally identifiable information. Access to this data is strictly limited to personnel who require it for legitimate business purposes. On this page, we provide detailed privacy information pertaining to our range of products and services, including specific notices about customer privacy.

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Privacy Policy

Commitment to Privacy

At Oliveira Agency, we prioritize your privacy and the security of your information. We are dedicated to maintaining your trust and handle your personal data with utmost care and responsibility.

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Information Collection

• Purpose of Collection: We collect personal information to provide specified services. The collection process will be transparent, with clear communication about the purpose.

• Consent and Legality: Collection aligns with your consent and legal requirements.

• Data Retention: Personal data is retained only as long as necessary for its intended purpose.

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Information Sharing 

At Oliveira Insurance Agency, we may share information with Farmers Insurance affiliates, third-party service providers, and as required by law for purposes such as marketing, processing transactions, servicing policies, legal compliance, and fraud prevention

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Security of Information

Oliveira Insurance Agency employs various measures to protect personal information, including utilizing technological safeguards and conducting regular employee training on data security.

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Policy Changes Notification

Any updates to our privacy policy will be communicated through postings on the Oliveira Insurance Agency website.

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Data Handling

• Fair and Lawful Processing: Collection is fair, lawful, and conducted with your knowledge or consent.

• Data Accuracy: We ensure data is relevant, accurate, complete, and up-to-date.

• Security Measures: We implement robust security safeguards against data loss, theft, and unauthorized access.

• Transparency: Our data management policies and practices are openly available to customers.

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Automatic Data Collection Practices

Our website automatically collects information like IP addresses and browser types to improve user experience and analyze website traffic.

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Use of Cookies and Pixels

We use cookies and pixels for tracking user activities and preferences, enhancing functionality, and personalizing the user experience on our website.

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Third-Party Cookie Use

Third-party services integrated into our website may also use cookies. These services adhere to our privacy standards.

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Email Policies

We conduct email communications with our clients while ensuring privacy and security, using encrypted systems and strict confidentiality protocols.

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SMS Communication Provisions

Explicit consent is obtained before sending SMS communications, and users can opt out of SMS messages at any time.

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Business Conduct

We adhere to these principles to guarantee the confidentiality and protection of your personal data.

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Terms of Use and Conditions

Requesting a Quote

• Accurate Information: You agree to provide truthful and complete information for insurance quotes.

• Use of Information: Your data will be used for eligibility assessment and quote provision.

• Quote Limitations: Quotes are not coverage guarantees and are subject to underwriting and carrier acceptance.

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Consent and Acknowledgements​

• Accuracy of Quote: We are not liable for quote inaccuracies due to your provided information.

• Indemnification: You will hold us harmless for any issues arising from inaccurate or incomplete information.

• Contact Consent: You permit contact via the provided information, including calls, texts, and emails.

 

By submitting a request for a quote through any page on this website owned by  Oliveira Group LLC DBA  Oliveira Insurance Agency, you expressly consent to be contacted by us via text messages, emails, and phone calls using the information you provide by any of our owned business phone numbers. This consent remains effective for as long as we have your information and until you opt out. If you wish to revoke your consent and no longer receive communications from us, please contact Oliveira Insurance Agency directly at info@oliveiraagency.com. Your decision to opt out will be respected and processed promptly.

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Additional Provisions

• Credit Information: We use credit information, including data from credit bureaus and the National Consumer Telecom & Utilities Exchange, in our scoring process.

• Modification or Termination: We reserve the right to change or end the quote process without notice.

• Data Retention: Your information is kept for the necessary duration to provide a quote.

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Privacy and Security

We have robust measures in place to safeguard your data and privacy. For more details, please refer to the above Privacy Policy section.

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Contact Information

If you have any questions, comments, or concerns regarding the Matheus Claro De Oliveira Insurance Agency or this Privacy Policy, you are welcome to contact us through the following means:

• Email: info@oliveiraagency.com

• Phone: 469-771-1500

• Mail:  Oliveira Insurance Agency 1422 W Main Street, Suite 107, Lewisville, TX 75067

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We value your feedback and are here to assist with any inquiries you may have.

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Agreement

By requesting an insurance quote and filling any form on this website, you acknowledge and agree to these terms and conditions. If you disagree with any part of these terms, please refrain from requesting a quote.

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Last Updated 01/01/2024

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